Quality
We are keen on using the finest food ingredients from an identified source and through accredited suppliers to prepare all types of meals. We prepare the food, and then deliver and serve it in a professional and timely manner.
Work Team
We carefully select our team members and make sure they possess the necessary skills and expertise, along with providing them with the required courses and training to enable them to provide exceptional and distinctive services.
Hygiene and Food Security
We abide by the strict standards in hygiene and food safety and this is proved through obtaining the ISO 22000 certificate for hygiene and food safety; in addition to the HACCP certification.
Flexibility
We have high flexibility and a team proficient in listening to the client’s requirements, and we are keen on providing all that can be done to ensure the provision of special services, through which we seek to achieve full client satisfaction.
Open Kitchen Policy
Our kitchens work around the clock, and we are always keen on complying with the highest hygiene, quality, and food safety standards. So we welcome everyone, without exception, to visit our kitchens at any time and without prior reservation. We have nothing to hide!
Client Satisfaction
The quality control team makes unannounced periodic visits to all the service locations and conducts opinion surveys on the food quality and the services provided to the beneficiaries. All of these questionnaires are documented and discussed with the operations team to work on correcting the mistakes and continuously develop the services and products offered to the client.
